Terms & Conditions

Hamptons Palm Beach Fine Wine & Spirits
Last Updated: October 28, 2026

Welcome to Hamptons Palm Beach Fine Wine & Spirits (“Hamptons Palm Beach,” “we,” “us,” or “our”).

These Terms & Conditions govern your use of hamptonspalmbeach.com, purchases made through our website, and related products and services.

By using our website or placing an order, you agree to these Terms & Conditions, subject to applicable law. Customers placing online orders are required to acknowledge these Terms during checkout.

1. Legal Drinking Age & Eligibility

Our website and alcoholic beverage services are intended for individuals aged 21 or older.

By purchasing alcoholic beverages, you confirm that you are at least 21 years old and legally authorized to make the purchase.

Alcoholic beverages may only be delivered to recipients aged 21 or older. Valid government-issued identification and an adult signature are required where applicable.

Purchasing alcohol for underage individuals or unauthorized resale is prohibited.

We reserve the right to refuse or cancel transactions that do not satisfy applicable legal requirements.

2. Product Information & Availability

We make reasonable efforts to ensure that product descriptions, photographs, vintages, prices, and availability are accurate.

However, occasional errors or inventory discrepancies may occur.

All orders are subject to availability, payment verification, and final acceptance. An automated order confirmation does not guarantee fulfillment.

We reserve the right to correct errors, limit quantities, decline orders, or cancel unavailable items.

Substitutions, including changes to wine vintages, will not be made without customer approval.

3. Pricing & Payment

All prices are displayed in U.S. dollars unless otherwise indicated.

Applicable taxes, shipping charges, and delivery fees are calculated at checkout or communicated before payment.

If a material pricing or listing error is identified, we may contact you to confirm the corrected price or cancel the affected item.

We will not increase charges without appropriate authorization.

Payments collected for canceled or unfulfilled items will be refunded in accordance with applicable law.

Additional details are available in our Shipping & Payment Policy.

4. Shipping & Delivery

Shipping and delivery services are subject to product eligibility, destination restrictions, carrier requirements, and applicable laws.

Hamptons Palm Beach may coordinate fulfillment and transportation through authorized third-party providers.

Delivery timelines are estimates unless an express guarantee is offered and its stated conditions are satisfied.

Customers are responsible for providing accurate delivery information and ensuring that an eligible adult is available to receive alcoholic beverages.

For applicable shipping conditions, eligible destinations, and delivery services, please review:

• Shipping & Payment Policy
• Wine Shipping Information

Nothing in these Terms excludes legal obligations imposed on Hamptons Palm Beach or its fulfillment partners by applicable law.

5. Returns, Refunds & Cancellations

Due to the nature of alcoholic beverages, returns are generally not accepted except as provided in our published policy or required by applicable law.

Premium wines and other specified products may be subject to additional return restrictions.

Damaged, defective, incorrect, or missing items are reviewed according to the circumstances and applicable policy requirements.

Cancellation eligibility depends on order status, fulfillment arrangements, and applicable law.

Please review our Return & Refund Policy for complete details.

6. Customer Accounts & Website Use

You agree to provide accurate information when creating an account, placing an order, or communicating with our team.

You are responsible for maintaining the confidentiality of your account credentials and notifying us of suspected unauthorized activity.

You may not:

• Misrepresent your identity, age, or authorization to purchase alcoholic beverages.
• Use the website for fraudulent or unlawful purposes.
• Attempt unauthorized access to accounts or systems.
• Interfere with website security or functionality.
• Use website content in violation of intellectual property laws.
• Facilitate unauthorized resale or distribution of alcoholic beverages.

We may restrict access, suspend accounts, or cancel orders when reasonably necessary to address suspected fraud, security concerns, or violations of these Terms.

7. Intellectual Property

Original website content, including branding, text, graphics, photographs, designs, and other materials, is owned by Hamptons Palm Beach or used with permission from the applicable rights holders.

These materials may be protected by copyright, trademark, and other intellectual property laws.

Unauthorized commercial reproduction, distribution, or modification of protected content is prohibited without permission from the applicable rights holder.

8. Third-Party Services

Our website uses third-party platforms and service providers for ecommerce, payment processing, shipping, and communications.

Third-party websites and services may be governed by their own terms and privacy policies.

We are not responsible for independently operated third-party content or practices except to the extent required by applicable law.

9. Privacy & Communications

Our collection, use, and disclosure of personal information are described in our Privacy Policy.

We may contact customers by email, telephone, or text message regarding orders, deliveries, product availability, and customer-service matters.

Promotional emails may be sent through Mailchimp in accordance with applicable law and customer preferences.

We do not currently operate a promotional text-message subscription program.

10. Website Disclaimer

We make reasonable efforts to maintain accurate information and reliable website functionality.

However, website access may occasionally be interrupted by maintenance, technical issues, service-provider outages, or circumstances beyond our reasonable control.

To the extent permitted by applicable law, the website and its informational content are provided on an “as is” and “as available” basis without guarantees of uninterrupted access or error-free operation.

Nothing in these Terms excludes warranties, consumer protections, or remedies that cannot lawfully be limited.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Hamptons Palm Beach, its officers, employees, agents, and service providers shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

To the extent permitted by law, our total liability arising from a particular purchase shall not exceed the amount paid for the product or service giving rise to the claim.

These limitations do not apply to liability that cannot lawfully be excluded or restricted.

12. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Hamptons Palm Beach, its officers, employees, agents, and service providers against third-party claims, losses, and reasonable expenses directly resulting from your unlawful use of the website, intentional misconduct, or material violation of these Terms.

This provision does not require you to indemnify Hamptons Palm Beach for its own negligence, misconduct, or violations of applicable law.

13. Governing Law & Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO BRING CERTAIN CLAIMS IN COURT.

These Terms are governed by the laws of the State of Florida, except where applicable law requires otherwise.

Except for eligible small claims matters and claims that cannot legally be subjected to mandatory arbitration, disputes arising from or relating to purchases, transactions, or services provided by Hamptons Palm Beach shall be resolved through binding individual arbitration rather than court litigation.

The Federal Arbitration Act shall govern the interpretation and enforcement of this arbitration agreement to the extent applicable.

Arbitration shall be administered by the American Arbitration Association (AAA) under its applicable Consumer Arbitration Rules before one neutral arbitrator.

Arbitration may be conducted remotely, by written submissions, or in person as permitted by applicable rules. Any in-person proceeding shall take place in Palm Beach County, Florida, unless otherwise agreed or required by applicable law or consumer arbitration rules.

Arbitration fees and expenses shall be allocated according to applicable AAA rules and law.

The arbitrator may award individual relief available under applicable law.

Nothing in this section prevents either party from pursuing an eligible claim in small claims court or reporting concerns to a government agency.

14. Class Action Waiver

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND HAMPTONS PALM BEACH AGREE TO RESOLVE DISPUTES SUBJECT TO ARBITRATION ON AN INDIVIDUAL BASIS.

Neither party may bring or participate in a class, collective, or representative arbitration concerning disputes covered by the arbitration agreement.

The arbitrator may award relief only to the individual party seeking relief, except where applicable law requires otherwise.

If the class-action waiver is found unenforceable with respect to a particular claim, that claim shall proceed in a court of competent jurisdiction rather than class arbitration, unless applicable law requires otherwise.

15. Events Beyond Our Control

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including severe weather, natural disasters, government restrictions, carrier interruptions, labor disruptions, or widespread technology outages.

When such circumstances affect an order, we will make reasonable efforts to communicate available options and fulfill applicable refund or other legal obligations.

16. Accessibility

Hamptons Palm Beach is committed to improving the accessibility and usability of its website.

If you experience difficulty accessing website content, navigating our store, or completing a purchase, please contact our team for assistance.

Phone: 561-832-8368
Email: info@hamptonspalmbeach.com

Additional information is available in our website's Accessibility Statement.

17. Changes to These Terms

We may update these Terms periodically to reflect changes in our services, operations, or applicable legal requirements.

Updated Terms will be posted on this page with a revised date.

Changes will generally apply prospectively and will not retroactively alter completed transactions where prohibited by applicable law.

18. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by applicable law.

19. Contact Information

For questions regarding these Terms, orders, or website services, please contact:

Hamptons Palm Beach Fine Wine & Spirits

257 Royal Poinciana Way
Palm Beach, FL 33480

Phone: 561-832-8368
Email: info@hamptonspalmbeach.com
Website: hamptonspalmbeach.com