FAQ
We keep reserved items for a week so that you can pick them up at a convenient time
How does Local Delivery in Palm Beach work?
We offer complimentary local delivery with a minimum of two items per order. Adding a gift bag at checkout ($4.99) counts as one item. Eligible zip codes: 33407, 33401, and 33480
Deliveries are dispatched twice daily, Let us know your preferred time window at checkout, and we’ll do our best to accommodate.
Midday Window: 12:00 PM – 2:00 PM
Evening Window: 5:00 PM – 7:00 PM
Do you ship outside of Palm Beach?
Within Florida: We ship anywhere in the state of Florida via FedEx.
Outside of Florida: Please contact us directly at (561) 832-8368 to arrange shipping or transportation options tailored to your destination.
Important Legal & Compliance Information: Title to, and ownership of, all products passes from Hamptons Palm Beach to the purchaser in the State of Florida at the time of purchase. The purchaser assumes full responsibility for the shipment of wine to their chosen destination. By requesting shipment assistance, you acknowledge that: Hamptons Palm Beach is acting on your behalf and at your sole direction. You will be billed for any shipping or handling services provided.You are in compliance with all local and state laws regarding the purchase and receipt of alcoholic beverages.You are at least 21 years of age, legally entitled to possess the products, and, where applicable, have obtained the necessary permits and paid all required taxes or fees.
Weather & Shipping Considerations Wine is sensitive to extreme temperatures. During periods of high heat or freezing weather—especially in Florida—we strongly recommend. Choosing the “Hold My Wine” option at checkout. We’ll safely store your order and monitor conditions for safe delivery. Opting for expedited shipping to reduce transit time and exposure.
State Shipping Restrictions
Due to compliance regulations, we are unable to ship wine to the following states: Alabama, Delaware, Illinois, Mississippi, Montana, Oklahoma, South Dakota, Utah, and New Hampshire. Please contact us before placing your order if you have any questions regarding shipping eligibility.
What is your return policy?
All sales are final. Due to the nature of our products, we are unable to accept returns or exchanges.