Local Delivery & Shipping

We offer complimentary local delivery with a minimum order of $49.99 for eligible zip codes 33407, 33401, and 33480. If you have special needs, please let us know your preferred time window at checkout and we will do our best to accommodate. For deliveries outside of our local zone, we can arrange for a third-party courier for an additional pass-through charge to wherever you need. When shipping outside of Palm Beach, we ship wine, spirits, and caviar anywhere in the state of Florida via FedEx, while customers outside of Florida can contact us directly at (561) 832-8368 to arrange customized shipping or transportation options.

Legal & Compliance Information

Title to, and ownership of, all products passes from Hamptons Palm Beach to the purchaser in the State of Florida at the time of purchase, and the purchaser assumes full responsibility for shipment to their chosen destination. By requesting shipment assistance, you acknowledge that Hamptons Palm Beach is acting on your behalf and at your sole direction, you will be billed for any shipping or handling services provided, you are in compliance with all local and state laws regarding the purchase and receipt of alcoholic beverages, and you are at least 21 years of age, legally entitled to possess the products, and—where applicable—have obtained necessary permits and paid all required taxes or fees. Please contact us before placing your order with any questions.

Weather & Shipping Considerations

Because wine is sensitive to extreme temperatures, during periods of high heat or freezing weather, we will call you to discuss shipping strategy—such as choosing our "Hold My Wine" option to safely store your order until conditions improve or opting for expedited shipping to reduce transit time and exposure.

Return Policy

All sales are generally final for shipped wine, but we do allow limited returns under specific conditions for local orders. We do not accept returns of more than half of any given order and the labels must be perfect, and any approved returns are subject to a 5% restocking fee. Due to the delicate nature of fine wine and spirits, returns or exchanges outside of these specific parameters cannot be accepted.

Payment Policy

We accept a variety of secure payment methods, including major credit cards (Visa, Mastercard, American Express, Discover), digital wallets (Apple Pay, Google Pay), and in-store payments for local pickups and in-person purchases. Full payment is required at checkout for standard retail transactions, and custom delivery or special shipping requests may incur additional charges that will be invoiced accordingly. For specialized purchases, corporate clients, estates, and yacht purchases, we offer expanded payment accommodations including direct bank wires by contacting our billing department, and approved digital currencies (such as Bitcoin, Ethereum, and major stablecoins) for qualifying high-value purchases arranged in advance with our concierge team.